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Instant Messaging is a form of real-time, text-based conversing communication system, which enables two or more individuals, to exchange words in a discussion – it allows you to make direct connections with people you know!

Instant messaging (IM) is popularly used by the younger generations and commonly used in the workforce as a quick method, enabling employees to communicate with each other.

You can access instant messaging pretty much any time you want to because you can send IMs on your phone. Not all mobile phones have Internet access, but those that do allow you to use IM. Instant messaging is pretty easy to do. If you have an account all you have to do is log in, make a new message, type in what you want, decide who you want to send it to, and send it.

Sources:

BrightHub

EnterpriseIM


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